FAQs

Questions, answered.

Everything you need to know about booking, pricing, and our standards.

What areas do you serve?+

We provide professional cleaning and facility services throughout the Dallas–Fort Worth Metroplex and surrounding North Texas communities, including Dallas, Fort Worth, Plano, Frisco, Irving, Arlington, McKinney, and more.

How does your pricing work?+

Our customer billing is transparent: one cleaner is $60/hour with a $185 minimum booking, and two cleaners are $120/hour with a $240 minimum booking. Your estimate is calculated from approved labor hours, your selected cleaner count, minimum booking requirements, and any optional add-ons. Baseboard detailing is included in every cleaning at no additional charge. Commercial and customized scopes require a professional estimate.

Is baseboard cleaning included?+

Yes. Baseboard detailing is included by default in every cleaning service—Standard, Deep, Move-In/Move-Out, Recurring, Airbnb Turnover, Post-Construction, and Commercial. It is never an optional add-on and never generates an additional charge.

Can I book online without calling?+

Yes. For eligible services you can select your service, enter property details, customize add-ons, see a real-time estimated price, choose a date and time, and pay securely—all online in minutes.

Do you offer recurring cleaning?+

Yes. We offer weekly, biweekly, and monthly recurring residential cleaning, with a recurring service discount applied to eligible plans.

Are you insured and bonded?+

Yes. Pink Collar Contracting maintains applicable business insurance and bonding to support responsible, professional service delivery. Specific coverage limits are published only after verification against current documents.

Are you licensed?+

Services requiring professional or trade licensing are performed in accordance with applicable state and local requirements. Any regulated trade work is performed only by appropriately licensed professionals where required.

What is your cancellation and rescheduling policy?+

Customers may request rescheduling or cancellation according to our published company policies. Details are provided at booking and in your confirmation message.

Do you handle commercial and post-construction projects?+

Absolutely. We build customized facility programs for offices, retail, medical, schools, and property portfolios, and we partner with builders and developers for phased post-construction cleaning.

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