Privacy Policy

Pink Collar Contracting (“we,” “us,” or “our”) is a woman-owned professional cleaning, commercial contracting, and facility services company serving the Dallas–Fort Worth Metroplex and surrounding North Texas communities. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or request a quote for our services.

When you submit a quote request through our website, we may collect:

• Your name, email address, and phone number.
• Company name (if provided).
• Property address, city, state, and ZIP code.
• Property type, number of bedrooms, bathrooms, and levels.
• Requested cleaning service and scope.
• Preferred service dates and arrival windows.
• Special instructions or notes about your property.
• Optional property photographs that you choose to upload.

We use the information you provide to:

• Evaluate and respond to your quote request.
• Communicate with you about scheduling and service details.
• Deliver cleaning and facility services.
• Coordinate with our team and authorized service providers.
• Conduct related business operations.

We may send text messages to you about your quote request, appointment scheduling, reminders, cleaning service updates, and customer support. If you choose to provide consent for non-marketing text messages, you consent to receive those messages. Marketing text messages about special offers, discounts, and service updates are sent only if you separately consent to receive them.

SMS consent is optional. You are not required to consent to receive text messages to submit a quote request. You may opt out at any time by replying STOP to any message, and you may request assistance by replying HELP.

To opt out of SMS communications, reply STOP to any text message you receive from us. For assistance, reply HELP. Message and data rates may apply. Message frequency varies.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use authorized service providers, including our customer relationship management platform and our project management database, to operate our business and deliver services. These providers process information on our behalf under appropriate data agreements and only as necessary to provide their services to us.

If you upload optional property photographs with your quote request, those photos are stored privately and securely. They are accessible only to our authorized team members for the purpose of evaluating your request and preparing for service. Your photographs are not public and are not shared for marketing purposes.

We take reasonable measures to protect your information using secure storage and access controls. We retain customer information for as long as necessary to provide our services and to comply with applicable legal and operational requirements. We do not guarantee absolute security, and no method of transmission or storage is completely secure.

Our website may use analytics tools to understand how visitors interact with our pages and to improve our services. These tools may collect anonymized usage data. We do not use this data to identify individual visitors for marketing purposes without your consent.

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements. To make a request, please use the contact information below.

Our website and services rely on third-party platforms for customer relationship management, scheduling, payments, and related operations. Each third-party provider maintains its own privacy practices governing the data it processes.

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify you. We encourage you to review this page periodically.